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Terms of Business

Requirement For A Deposit Prior To The Funeral

Your Funeral Arranger at H J Newington will always advise you of the amount required in advance of the funeral by providing you with an estimate of costs for the funeral shortly after a funeral date and time has been agreed. Once the estimate is signed via Docusign we respectfully request that a deposit is paid to us prior to the funeral. The deposit we require includes the following charges:

  • 50% of the total Funeral Director’s Charges plus
  • 100% of the total costs for Other Products & Services plus 100% of the total costs for Disbursements (third party fees)

Please consult the Standardised Price List, Additional Options Price List and our Pricing Information Booklet for a full list of all Funeral Director’s Charges and Other Products & Services available.

Data Protection

We always respect the confidential nature of any information given to us, and where you provide us the personal data we will ensure that the data will be held securely, in confidence and only used for the purpose of carrying out our service to you. In order to provide our services we may need to pass such data to third parties and those third parties who are performing some of the services for you, may contact you directly. Under the Data Protection Act 1998 you have the right to know what data we hold on you and can, by applying to us in writing, receive copies of that data.

Payment

The final balance is due not later than 7 days from the date of the invoice. If you may have a problem meeting these payments terms, please don’t hesitate to let us know.

Indemnity

You are to indemnify us in full and hold us harmless from all expenses and liabilities we may incur (directly or indirectly, including financing costs and including legal costs, on a full indemnity basis) following any breach by you of any of your obligations under these terms.

Termination

If you terminate your instructions or in the unlikely event that we decide to terminate our services, you will be invoiced for all third party charges which we have paid or are committed to pay.

Late Payment

We do understand that paying for a funeral represents a significant expense. Please speak to us at the earliest opportunity about any concerns you may have about payment for our services.

If full payment is not made by the due date (being 7 days from the date of invoice) the Company may charge interest to you on the overdue amount at the rate of 4% a year above the base lending rate of the Bank of England or Statutory Interest where applicable, which may change from time to time. The interest shall accrue on a daily basis from the due
date until the date of actual payment of the overdue amount, whether before or after judgment.

Should matters escalate through to court action via third party debt collectors or solicitors, any court fees/recoverable costs, interest charges and enforcement costs, will be levied pursuant to relevant legislation in addition to the outstanding balance. The prescribed Court fees are set by the Ministry of Justice and can vary from time to time. Statutory interest will be claimed pursuant to statute or alternatively contractual interest applied.

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